Returns & Exchanges
At Living Libations, we want you to be completely satisfied with your botanical treasures; if a product does not resonate with you, we offer a 30-day return window for store credit or exchange. To maintain the integrity of our organic ingredients, we kindly ask that returned items remain at least 75% full.
Initiate Your Request
Contact our Customer Care team via email with your order number and the specific reason for your return to receive a Return Authorization.
Prepare Your Package
Carefully pack the botanical products in their original glass bottles, ensuring they are securely sealed and cushioned to prevent breakage during transit.
Ship to Libations HQ
Affix your provided return label or ship the package through your preferred carrier to our processing center, keeping a copy of your tracking number.
Receive Your Credit
Once our team inspects the returned items, we will issue a digital gift card or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing